Refund Policy
Last updated: January 2026
Before submission
If you have paid but your packet has not yet been transmitted, contact support and we will refund the filing fee in full.
After submission
Once a packet has been transmitted, the preparation and delivery work is complete, so the filing fee is non-refundable. Unused add-ons are refunded.
Failed delivery
If we cannot deliver your packet after our retry attempts and you do not want to try again, we refund the delivery add-on and can refund the filing fee on request.
Duplicate charges
Accidental duplicate payments are refunded in full as soon as we identify or are told about them.
How to request
Email support@taxflowfiling.com or open a support ticket from your dashboard with your invoice number. Approved refunds return to the original payment method, typically within five to ten business days.
This service is not affiliated with the IRS and does not provide tax or legal advice.